For local (Hong Kong) customers, commercial area delivery service or customers pickup parcel from SF Express pickup stations will be arranged within 3-5 working days after order confirmation and subject to stocks availability.

Return & Exchange Policy

Bolego accepts return of any unused Bolego items within 7 days after the receipt of the merchandise(s).

An one time exchange or refund will be accepted under the following conditions

• Wrong Merchandise(s) (Different style, color, or size from what you are ordering)

• Defective & Demange Merchandise(s) (Any defects caused by manufacturer)

Any return merchandise(s) with marks of costmetic, frangrance or smell will not be accepted. Merchandise(s) must be returned with original packing, hangtags and receipt.

Customers are responsible for the shipping charge of return merchandise(s). Collect shipment will not be accepted.